Enterprise content management (ECM) is a software platform that helps companies digitize, organize, and store information in a secure way. ECM can help with digitalization in a number of ways, including:
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Document management: ECM can automate document management processes, regardless of the format of the document.
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Workflows: ECM can map digitized workflows across departments and link documents to workflows.
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Information access: ECM can make content accessible to employees regardless of where they work.
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Compliance: ECM can help companies comply with standards like the EU GDPR.
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Integration: ECM can integrate with other systems, such as SAP, ERP, CRM, and Microsoft Office.
ECM can help businesses overcome challenges such as:
- Non-structured information that causes confusion
- Difficulty finding content based on date, user, or content type
- Time-consuming information sharing
- Physical storage space limitations
Benefits of ECM include: Increased efficiency, Reduced errors, Accelerated processes, Enhanced interdepartmental document sharing, and Boosted profitability.